Right of Withdrawal

Yefa.de provides its dealers with a returns procedure. With this procedure, the customer of a retailer has the option of sending the goods they have ordered to an address in Germany in the event of a cancellation.

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of withdrawal


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us
Goodlabs GmbH
Old Bahnhofstrasse 175
44892 Bochum
Germany

Email support@yefa.de
by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation

****************************************************************************************************

§7 withdrawal form

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)
At :
Goodlabs GmbH
Old Bahnhofstrasse 175
44892 Bochum
Germany
Email support@yefa.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_____________________________________________________

Ordered on (*) / received on (*)

__________________

Name of the consumer (s)

_____________________________________________________

Reason for return

_____________________________________________________

Address of the consumer (s)


_____________________________________________________

Signature of the consumer (s) (only when notified on paper)

__________________

date

__________________
(*) Delete where inapplicable.

§8 warranty

The statutory warranty regulations apply. 

 

§9 contract language

As contract language german will be available exclusively.

****************************************************************************************************

§10 customer service

Our customer service for questions, complaints and complaints is available on working days from 11:00 a.m. to 4:00 p.m.

Telephone: 030 12084963
Email: support@yefa.de

to disposal.

****************************************************************************************************

Status of the GTC February 2018

Free terms and conditions created by agb.de